Privacy Policy

Effective Date: 03/02/2026

This Privacy Policy describes how Stiles Mobile Detailing LLC, doing business as Stiles Mobile Detailing (“Company,” “we,” “us,” or “our”), a California limited liability company, collects, uses, discloses, and safeguards your information when you visit our website, request a quote, book services, communicate with us, or interact with our advertising. By using our website or services, you agree to the practices described in this Policy.

We may collect personal information including your name, phone number, email address, service address, vehicle information, appointment details, payment information, and any information you voluntarily provide when requesting a quote or booking services. We may also collect communication data such as SMS opt-in status, message history, call logs, and email correspondence. In addition, we may collect technical information such as IP address, browser type, device information, and browsing behavior through cookies or similar tracking technologies.

We collect information through website forms, booking requests, in-person interactions, phone calls, text messages, and advertising campaigns including Facebook (Meta) Ads and Google Ads. When you submit information through our website or digital advertisements, you are providing it voluntarily for the purpose of receiving service-related communications.

We use collected information to provide service quotes, schedule and perform detailing services, process payments, send appointment confirmations and service updates, respond to customer inquiries, improve our website and marketing performance, comply with legal obligations, and prevent fraud or misuse of our services.

If you provide your phone number and opt in to receive SMS communications, you consent to receive text messages related to quotes, appointment confirmations, scheduling updates, arrival notifications, billing reminders, and customer support communications. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, and you may reply HELP for assistance or contact us at +1 (760) 576-2247 or [email protected].

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, transfer, or disclose SMS opt-in data or phone numbers to third parties for promotional use. Phone numbers and SMS consent information are shared only with trusted messaging service providers and telecommunications carriers strictly necessary to deliver text communications in compliance with applicable laws and carrier regulations.

We may share personal information with service providers that assist in operating our business, such as payment processors, scheduling platforms, marketing providers, and website hosting services. These providers are required to maintain appropriate confidentiality and data protection safeguards. We may also disclose information if required by law, court order, or to protect our legal rights.

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site performance, and support advertising efforts. Advertising platforms such as Google and Meta may use cookies or tracking pixels to measure campaign performance and enable remarketing. You may manage cookie preferences through your browser settings; however, disabling cookies may affect certain website functionality.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill service, business, legal, or regulatory obligations. Information may be retained for recordkeeping, dispute resolution, or compliance purposes.

As a California-based company, we comply with applicable California privacy laws. California residents may have the right to request access to personal information we collect, request correction of inaccurate information, request deletion of personal information subject to legal exceptions, and request disclosure of certain data-sharing practices. To exercise these rights, contact us at [email protected] or +1 (760) 576-2247.

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

This Privacy Policy should be read together with our Subscription Agreement (SMS Terms), Terms of Use, Cookie Policy, and Acceptable Use Policy. We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised Effective Date.

If you have questions regarding this Privacy Policy, please contact Stiles Mobile Detailing LLC, doing business as Stiles Mobile Detailing, at [email protected] or +1 (760) 576-2247.